The best communicators draw on what is needed in a given moment, for a given audience. This often is a mix of objectivity, facts, emotion, and connection. Some researchers have categorized and studied ...

We live in an age of great sensitivity to language–some might even say hyper-sensitivity. While being too “politically correct” might cause some people to roll their eyes, you ignore individual ...

The Covid-19 pandemic unexpectedly ushered in a sense of calm worldwide, providing a much-needed respite for individuals like myself who have autism and sensory processing disorder. Decreased noise ...

Language barriers in eye care clinics affect patient compliance, error rates, and satisfaction, with 1 in 15 people in the US having limited English proficiency ...

Want to be a more inclusive leader? You need to communicate in an inclusive way. Inclusive communication indicates that you value and respect every person’s background, viewpoints, beliefs and ...

As the real-life impact of the CrowdStrike and Microsoft outage continues to unfold, one thing is clear: building crisis communication strategies is an essential part of leadership. It’s a step that ...

Using inclusive language in employee communications reinforces an organization’s priority on inclusion, improves the employee experience and increases the likelihood of talent retention, global HR ...

As an advocate of inclusive communication in the workplace, I recently participated as a panellist at the Women in Construction Conference 2024, a leading event organised by Construction Week Middle ...